{"id":1070,"date":"2013-10-14T12:39:04","date_gmt":"2013-10-14T11:39:04","guid":{"rendered":"http:\/\/www.skillsfinder.info\/?p=1070"},"modified":"2014-05-18T06:09:22","modified_gmt":"2014-05-18T06:09:22","slug":"breakdown-recovery-app-gets-transport-firm-moving-faster","status":"publish","type":"post","link":"https:\/\/smarterbusinessprocesses.com\/breakdown-recovery-app-gets-transport-firm-moving-faster\/","title":{"rendered":"Breakdown &#038; Recovery  APP gets Transport firm moving","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p><strong>A move to Smartsheet for a breakdown and recovery client has improved efficiencies, simplified document management and improved collaboration<\/strong><\/p>\n<p><strong><span style=\"text-decoration: underline;\">The Challenge<\/span><\/strong> Could we create an easy to use system for Drivers handling vehicle breakdowns to quickly record details of:<\/p>\n<ul>\n<li>Client and vehicle records<\/li>\n<li>Issue, Resolution, time taken and parts used<\/li>\n<li>Maybe, a photocopy of documents, or photo of the scene, or\u00a0 damage<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">The Solution<\/span><\/strong> We chose a Smartsheet Form that is accessed by iPhone, Android and tablets that asks the above questions. When the driver\/repairer has filled out the form on his remote device, then pressed the send button, the data instantly appears on a Smartsheet\/Spreadsheet in front of the controller back at HQ. <em>From that Smartsheet\/ spreadsheet \u00a0the controller can then manage the client account with up to date info and share a \u201cTo Do\u201d with accounts for invoicing. <\/em> <strong><span style=\"text-decoration: underline;\">The Benefits<\/span><\/strong> Instantly available detail, as soon as the breakdown is concluded safely fired back to HQ, saving the driver paperwork time, and minimising the risk of lost or incomplete data. \u00a0The controller has instantly available information, saving him time to focus on the clients and the next job, knowing the records are in place. \u00a0Job Done! What did the client say afterwards? <em><strong>This app has made the problem of logging breakdowns and outstanding repairs a thing of the past. Great, recommend it to anyone with mobile workers. Cheers<\/strong>, \u00a0Brian O&#8217;Loughlin &#8211; O&#8217;Loughlin Commercials Ltd<\/em><\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>A move to Smartsheet for a breakdown and recovery client has improved efficiencies, simplified document management and improved collaboration<\/p>\n<p>Could we create an easy to use system for Drivers handling vehicle breakdowns to quickly record details?<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":8,"featured_media":1505,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,78],"tags":[11,12,13,14,15,6,16],"class_list":["post-1070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-case-study","tag-app","tag-breakdown","tag-logistics","tag-mobile-app","tag-recovery","tag-smartsheet","tag-transport"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"featured_image_urls_v2":{"full":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",1024,680,false],"thumbnail":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck-150x150.jpg",150,150,true],"medium":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck-300x199.jpg",300,199,true],"medium_large":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",768,510,false],"large":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",1024,680,false],"1536x1536":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",1024,680,false],"2048x2048":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",1024,680,false],"wp_review_small":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",65,43,false],"wp_review_large":["https:\/\/smarterbusinessprocesses.com\/wp-content\/uploads\/2014\/01\/Flat_Bed_Tow_Truck.jpg",320,213,false]},"post_excerpt_stackable_v2":"<p>A move to Smartsheet for a breakdown and recovery client has improved efficiencies, simplified document management and improved collaboration<\/p>\n<p>Could we create an easy to use system for Drivers handling vehicle breakdowns to quickly record details?<\/p>\n","category_list_v2":"<a href=\"https:\/\/smarterbusinessprocesses.com\/category\/blog\/\" rel=\"category tag\">Blog<\/a>, <a href=\"https:\/\/smarterbusinessprocesses.com\/category\/case-study\/\" rel=\"category tag\">Case Studies<\/a>","author_info_v2":{"name":"mike_admin","url":"https:\/\/smarterbusinessprocesses.com\/author\/admin\/"},"comments_num_v2":"0 comments","gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/posts\/1070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/comments?post=1070"}],"version-history":[{"count":0,"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/posts\/1070\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/media\/1505"}],"wp:attachment":[{"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/media?parent=1070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/categories?post=1070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smarterbusinessprocesses.com\/wp-json\/wp\/v2\/tags?post=1070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}